Managed IT Services Verona
Stay on top of your business goals with all-inclusive IT solutions from Computer Magic
Simplify your IT experience with top-shelf managed IT solutions
Business IT is more complex than ever, requiring bigger teams to manage and needing more specialists just to keep running optimally. Ensuring your IT reaches its full potential is a huge investment in time and money if you choose to keep everything in house. But for Verona businesses, Managed IT Services from Computer Magic offer a more effective and affordable solution.
Computer Magic’s team of IT experts will manage every aspect of your business technology and work tirelessly to ensure they are always running in peak condition. We’ll proactively monitor your systems, detect potential issues, and resolve them before they can cause irreparable damage. Our Managed IT service offering also includes remote IT help desk and on-site IT support, so all your technology needs are covered. And because we provide services on a flat-rate pricing model, we are incentivized to resolve problems so that they don’t recur. We will also put the predictability back into your IT budget so you can achieve a higher ROI, increase your productivity, and serve your customers better.
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FREQUENTLY ASKED QUESTIONS
Do you provide on-site support in Verona, WI?
We provide on-site support for IT issues that require hands-on intervention. On top of that, we will aim to resolve your IT issues remotely whenever possible to make resolution and return to operational status faster.
What hours are you available for IT support?
We offer 24/7/365 IT support. You can reach out to us for help anytime.
Can you provide IT support for both small and large businesses?
Yes, we can. Our IT support packages can accommodate the needs of your business whether you’re an SMB or operating at the enterprise level. Best of all, our support services are scalable, so we can grow with you without affecting your business strategy.
How do you handle data security and privacy in your IT support services?
Security is our utmost priority in all our service packages. Enjoy content filtering, secure ticketing, and security awareness assistance with our unlimited remote help desk solution. For additional security, we can also provide advanced enterprise-grade cybersecurity solutions.
What is your pricing structure for IT support services?
Our flat, monthly IT Support pricing is based on the number of users we need to support or the number of devices that our team has to cover. Contact us to learn more about our pricing.
How long does it usually take to resolve an IT issue?
We aim to respond to your support request within the same hour we receive it, and we try to resolve the issue as quickly as possible, especially if it’s a high-value request.
Do you offer remote support for IT issues?
Yes, we do. Get unlimited remote help desk support from Computer Magic and rest assured that you’ll have someone to turn to for help 24/7/365.
Can you provide IT support for a variety of technology platforms and systems?
Yes, we can. Talk to us today to learn how we can provide support for the technology platforms and systems you currently use.