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One of the biggest problems facing any business is how to handle customer support. Most businesses take the wrong approach towards customer support; they treat it as overhead or expense,

Attention Target shoppers, we regret to inform you that up to 40 million of you may have had your credit card information stolen, and up to 70 million may have

First things first, if you haven’t heard of hashtag shopping, you’re not alone. A month after its roll out, it had less than four thousand users, so it’s not like

E-Commerce and auction giant eBay confirmed yesterday that the website did indeed take a hit from hackers, and that the database that contains user passwords and usernames was compromised. At

It’s a tough world out there in business today. You work hard at your business, and you value your staff – their abilities, their dedication to their jobs, and their

It may be somewhat more appropriate to call this article, “How Instagram Changed The Internet.” I say that because Instagram’s surging popularity was the primary reason for both the recent

Training is one of those aspects of running a business that never seems to get a lot of attention, and what press it does get is usually negative. Employees do

Sometimes, the worst happens. You’ve got a crew of great people and the bottom falls out. If you don’t let some of them go, everybody gets let go when you

Game theory is one of the most powerful tools a business (any business) can bring to bear on a problem. It doesn’t matter what it is, game theory can help

You’ve probably got a good idea who should be looking at your data, the question is, who actually is looking at your data? One would hope that the two lists

Develop Clear Policies On Expenses This is the place to start, not the avenue you take after the abuses begin. You can determine these policies yourself, but it makes sense

Whether you operate an online retail store, a brick and mortar shop or a combination, it is crucial to review and reexamine your product line at regular intervals. Don’t wait