Best-in-class Madison IT Services Focused on Fast and Friendly Support
No inexplicable invoices. No week-long ticket queues. Just insanely fast, all-inclusive IT support at a flat-rate monthly fee.
That’s not your job.
Running a business is no small feat. Running a business and
managing your IT? That’s superhuman.
Working day in and day out to troubleshoot technology was never part of the job description, and your time is far too valuable to waste on constant IT issues. You need reliable solutions that support both your daily operations and your long-term vision for your company’s future.
contactLet’s Put You Back in Charge.
We recognize the struggle businesses go through trying to get adequate IT support that they can actually trust. That’s why we’ve built our entire business around transparent IT services that put you back in charge of what matters most—running your business—and puts us in charge of overseeing your IT.
Full Accountability
best-in-class solutions
over 20 years of experience
We’re ready to help relieve your technology headaches.
Why Computer Magic?
While we may not pull out tricks from a hat, we do like to say we have a magic touch when it comes to IT. Our “magic touch” isn’t just notable in the level of IT services we provide and the speed at which we provide them, but in the relationships we build.
Madison’s Longest-standing MSP
As the longest standing MSP in Madison, we place a lot of value in creating partnerships with the growing businesses in Wisconsin.
community-focused
We are genuinely committed to helping our community businesses thrive using technology, and we make sure you can recognize that in every interaction with our team.
reliable solutions
Being in the industry as long as we have, we’ve just about seen it all. Whatever your IT struggle, we won’t rest until it’s solved.
Better support, fewer problems
We are committed to doing what’s right, and that means providing quick, high-level support you can always count on.
We've got Happy Clients
Industries We Specialize In
We work with business from all kinds of industries, and we also have years of experience serving the following industries:
Let’s Diagnose Your IT Issues—Right Now
Why wait to see what’s going wrong with your current IT? Let’s diagnose your IT issues
right now and see how our team at Computer Magic can help.
I’m getting nickel-and-dimed by my IT provider.
Invoices pouring in from out of nowhere? Computer Magic is all about keeping pricing transparent.
Our Solution for
I'm getting nickel-and-dimed by my IT provider.
We guarantee all-inclusive, flat-rate pricing. No bills by the hour. No inexplicable invoices. Everything is covered in one monthly fee.
We conduct quarterly business reviews to proactively plan for projects so you’re not surprised by a big IT bill.
Our pricing includes services most other IT firms charge for, like on-site support, project work, employee cyber awareness training, and more.
You’ll know the total cost before the job begins, and we never begin work until it has been pre-approved by our clients.
IT issues aren’t fixed fast enough.
If you’re waiting days or even weeks for a response or resolution from your provider, don’t! Your company deserves a support team who can handle your requests immediately.
Our Solution for
IT ISSUES AREN'T FIXED FAST ENOUGH
We are insanely fast—one of our proudest accomplishments is that we are the most responsive IT company in Madison.
We make sure that every support ticket is assigned right away and our engineers begin working on it immediately. We're talking minutes.
My IT has no clear strategy behind it and I’m not
seeing ROI.
Delivering results is how you establish trust and build success. That’s why our team stays hyper-focused on developing a comprehensive and evolving strategy for our clients’ IT growth. Your technology investment should be just that—an investment.
Our Solution for
My IT has no clear strategy behind it and I'm not
seeing ROI.
We’re always looking ahead. We’re proactive and regularly plan for the future with you, especially to ensure your infrastructure is prepared to adapt as technology changes.
Our quarterly business reviews ensure we are aligned on the projects that need to be completed in order to successfully execute your IT strategy.
We eliminate technology that doesn't effectively serve your business, and we will never sell you something you don't need.
My business suffered a cyber security incident or isn’t prepared for one.
We take security incredibly seriously—no matter the size of your business. SMBs need the same enterprise-level security that a large corporation gets, and we provide just that.
Our Solution for
My business suffered a cyber security incident or isn't prepared for one.
We’ve designed a best-in-class Cyber Security Defense solution to ensure our clients and their data remain protected at all times.
We use multiple cyber security applications in conjunction with our propriety processes to deliver enterprise-class cyber security services.
We regularly perform data backups so you never have to worry that your valuable data is permanently lost or inaccessible.
My IT provider doesn’t communicate or isn’t friendly.
Our clients’ experience is insanely important to us. You deserve to know what’s going on with your own IT, as well as deal with people who truly care about your business’s success.
Our Solution for
My IT provider doesn’t communicate or isn't friendly.
We are Madison's longest-standing MSP and have been developing incredible partnerships with our clients since 1998. We care deeply about the Madison community and want to see your business thrive!
We will always do what’s right. Even if it takes longer or costs us money.
We are a small team, and we’re all intimately familiar with each of our clients. Our clients know each of us, too! We want you to think of us as an extension of your company.
All calls are answered live by our lovely Donna—not a recording—during business hours. She will immediately create a service ticket that gets directly assigned to one of our highly-skilled and super-friendly engineers.