Since 1998, Computer Magic has been elevating Madison’s technology by providing IT help to small and mid-sized businesses. As IT Support specialists, we’ve been helping these businesses achieve better growth by turning their technology into a competitive advantage. We accomplish this by providing best-in-class IT services and solutions at affordable prices, so clients can improve efficiency, productivity, and customer service while reducing costs. Our long-term partnerships are based on open communication and trust, so we can continually meet our clients’ needs and deliver maximum ROI. We pride ourselves in being one of the top tech companies in Madison that provides technology professionals to help our community succeed.
Our core values drive us to deliver the personalized service our clients love!
We provide friendly, jargon-free 24/7 support so you feel comfortable contacting us anytime for any reason
No contracts, no onboarding or hidden fees, no hourly service charges. When we say flat fee, we mean it!
You’ll know exactly what you’re getting and why so we can be held accountable
Your metrics of success are our metrics of success: we only succeed when you succeed
We always do what we say we’re going to do because we wouldn’t partner with someone lacking integrity and trust either!
Meet the team who will always be there for you
Computer Magic has taken the worry out of our internal IT system. Frankly, Computer Magic does everything better than other IT firms. From the beginning, Computer Magic listened and asked all the appropriate questions which led to the install of the proper system to meet our needs. The monthly retainer makes everything worry-free and so easy to manage. With this service, I LOVE that you are immediately available when I need to service all of our machines and provide software updates as needed.
Choose Hope, Inc. | Sun Prairie, WI
We called Computer Magic as our previous IT provider was unresponsive and our company was in an emergency situation with our network completely down. We had no phones, no internet, no operating software for the entire staff. Within 30 minutes Computer Magic was assisting us and got us back up and running quickly. Tom and his team suggested they should come back after hours to make repairs, so that it would not affect the teams production. Tom and team earned my respect and our business in that moment.
But then they took it one step further. They spent time learning about our complaints and shortcomings and then made recommendations to stabilize our network and improve the system with equipment upgrades. They created a phased plan for our immediate needs, our annual needs and our future needs. This really helped our company budget out these expenses and the changes they made brought order to the former chaos in our server room.
They are now our single source to depend on for our IT and network support. The communication from Tom and the team is top shelf and their response time has huge value to me and my team.
Director of Operations
Kelly Moss | Madison, WI
On a day-to-day basis we can contact Computer Magic as if they are another department within our own business. Computer Magic cares and knows each of their clients. They know us, they get us and I would recommend them in a heartbeat. With quick service, knowledgeable, professional staff you always know that they are passionate about finding the best IT solution. If they don’t know the solution off-hand, they do their research and come back with that solution, just like having an internal IT department.
Viking Cue | Middleton, WI