About Us

Get to know the experts by your side

Over 20 years of helping our clients succeed in Madison

Since 1998, Computer Magic has been elevating Madison’s technology by providing IT help to small and mid-sized businesses. As IT Support specialists, we’ve been helping these businesses achieve better growth by turning their technology into a competitive advantage. We accomplish this by providing best-in-class IT services and solutions at affordable prices, so clients can improve efficiency, productivity, and customer service while reducing costs. Our long-term partnerships are based on open communication and trust, so we can continually meet our clients’ needs and deliver maximum ROI. We pride ourselves in being one of the top tech companies in Madison that provides technology professionals to help our community succeed.

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Why choose us?

Our core values drive us to deliver the personalized service our clients love!

Customers First

 

 

We provide friendly, jargon-free 24/7 support so you feel comfortable contacting us anytime for any reason

Keep IT Simple

 

 

No contracts, no onboarding or hidden fees, no hourly service charges. When we say flat fee, we mean it!

Transparency

 

 

You’ll know exactly what you’re getting and why so we can be held accountable

Long-Term Client Success

 

 

Your metrics of success are our metrics of success: we only succeed when you succeed

Trustworthiness

 

 

We always do what we say we’re going to do because we wouldn’t partner with someone lacking integrity and trust either!

Our Team

Meet the team who will always be there for you

Meet Adam

Senior Systems Engineer

Adam Gracyalny is our Senior Systems Engineer and oversees Technical Operations. He enjoys planning and implementing systems to make his clients' lives easier. His hard-earned skillset includes advanced application management, advanced server administration, designing and Quoting Systems from server hardware to network equipment, and higher-end troubleshooting. In his free time, he enjoys remodeling his house and reading, one of his favorites being The Lord of the Rings: The Two Towers.

Meet Brandon

IT Director

Brandon Gracyalny is our IT Director and Integrator who has been with us since 2005. He is an expert in his field with 22 years of experience in the IT department. His favorite part of the day is solving IT related problems for his clients to make sure they have everything they need to run their business successfully. He oversees network design, server design and cleanup, and problem-solving. While IT development is his career by day, Brandon also enjoys spending quality time with his wife and two daughters, taking walks with “Tucker,” his spunky springer-healer, and enjoys role-playing video games.

Meet Eric

Systems Engineer

Eric Redman is our Systems Engineer who is one of our newest members but don’t let that mislead you. Not only is he a local from Cottage Grove, but he has experience with computer hardware, website development, and fixing any issues that you throw his way. His devotion to our clients had led him to become your go-to guy for IT support! When he takes a moment to himself, he enjoys videogames and watching action and adventure movies with one of his favorites being “band of Brothers.”

Meet Donna

Office Administrator

Donna Dillman is our Office Administrator who has been with us since 2001. She’s in charge of payroll, administration, and any tasks related to HR. Beyond the work environment, Donna is a mother of five and has been married for 36 years! One of her favorite trips was traveling to the Dominican Republic twice, but above all, she devotes her quality time with those closest to her; family! Another interesting aspect that you may not know about Donna is that she enjoys Clogging and has always had a passion for dance since she was little.

Meet Tyler

Systems Engineer

Tyler Towne is our Systems Engineer who's passionate about turning our clients' day around. When they call into our office, typically, it regards an issue with an IT-related problem such as software updates, faulty hardware, or restoring accidentally erased files. For Tyler, helping others is the most rewarding part of his role. When Tyler isn't driving the escalation of customer issues, you can find him spending time with his wife and son, planting in the garden, hunting, or playing his favorite video game "Counter-Strike: Global Offensive."

Meet Kendra

Administrative Assistant

Kendra Olson is our Administrative Assistant who is excited to be a part of Computer Magic’s growth and development. She supports our administrative procedures and assists with sending out our marketing materials. She has two cats named “Mookoo” and “Squash” who are very dear to her heart, and when she’s not keeping busy with her administrative tasks, you can find her mountain biking the trails, hiking, enjoying the blaze of a campfire or playing one of her favorite video games, “The Witcher 3: Wild Hunt”.

Meet Tom

Managing Director

Tom Breuer is our managing director who sees technology as a way of making people’s lives simpler. Every day, he works to improve people’s relationship with technology so that they can use it as a tool to improve their lives. If you are looking to get the most out of your technology for your business, call Tom, talk to him about what is troubling you, and he’ll work with you one-on-one to find the right solution. Otherwise catch Tom at the gym, on trails around Madison or at the latest local eatery.

Meet Samantha

Marketing Coordinator

Samantha Boneck is our Marketing Coordinator; she is enthusiastic about being a part of the Marketing team at Computer Magic. Her responsibilities include the development of marketing content, campaigns, and social media. Being a part of a higher structure is what motivates her to do her best and create materials that will drive a following. She has two cats, Binx and Rosie, which she enjoys spoiling, and when she’s not in the office, she enjoys road cycling, reading, writing, and woodworking.

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