"Break/Fix" support is not only reactive, it also means your costs are totally unpredictable. Since there is no ongoing monitoring of your network, there is no way for your IT guy to ensure your computer network is stable and secure. And since a Break/Fix relationship only benefits your IT provider when you have issues, it’s not in their best interest to be proactive. That's why the IT industry as a whole is moving to the Managed Services model.
Imagine a world where your IT doesn't break, you don't need to deal with IT staff and vacations, you've eliminated unpredictable and costly computer repair bills, and you can say goodbye to technology troubles for good. If that sounds like the right solution for you, Managed Services from Computer Magic can help turn that dream into a reality.
Our business continuity plans take into account external threats, such as natural disasters and fires, and protect you against cyber attacks, which are another important risk facing your business today. We also update your business continuity plan regularly so that your organization is protected against the latest generation of cyber threats.
For a flat-monthly fee, Computer Magic’s Managed IT Services include unlimited:
- Deskside support
- Telephone helpdesk support
- Remote systems management
- Server management and monitoring
- New hardware and software installations
- Anti-virus software
- Firewall protection
- And more…