Pitney Bowes Ransomware Attack Left Key Systems Encrypted

October 25th, 2019
Pitney Bowes Ransomware Attack Left Key Systems Encrypted

Pitney Bowes Hit by Ransomware

Pitney Bowes ransomware attack will affect small business owners. If you're a business owner, you probably utilize at least a few of the services Pitney Bowes offers. They maintain global shipping, mailing, e-commerce, and financial services empire that touches just about every country on the planet.

The company has more than 1.5 million customers and service 90 percent of the companies on the Fortune 500 list.

Unfortunately, they've recently fallen victim to a ransomware attack that has left the company with key systems encrypted. That has resulted in a partial outage that impacted customer access to some of their services.

Other than announcing the reason behind the partial outage, the company has stressed that at this time, they see no evidence that any customer or employee data was improperly accessed.  They also assured their customers that their Enterprise Outage Response Team was on the case and that they are currently working with third-party security experts to help resolve the issue.

If you have an account with Pitney Bowes and utilize their mailing system, you won't be able to do the following:

  • access your account data,
  • refill postage or
  • upload your transactions to the company's server.

After the Pitney Bowes ransomware attack, the company is taking strides to improve their situation. There is progress on restoring the ability to add postage to your machines and their service should be restored very soon.

If you currently have postage credits in the machine you're using, you'll be able to continue printing postage just fine.  It's simply that refilling it when you run out remains an issue.

SendPro Online is also currently down, and you can't currently access your account on the company's web store.  Unfortunately, the company has not provided an ETA to its customers when full functionality might be restored. At this time, no information about the type of ransomware used in the attack, nor the size of the demand.

And, sadly, a second attack took place in less than a year after the first. Critical internal servers removed offline, and customers saw access to Pitney Bowes applications disrupted.

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