The first step in solving a problem that you have is admitting that you have it to begin with. To be able to do that, you have to be looking at the landscape in which the problem resides with eyes that want to see it and know where to look.
In the case of “Shadow IT,” many companies don’t even know it exists, or understand what it is, and because of that, may not even be aware that they have a problem until data goes missing or gets corrupted.