Working Remotely: Questions for your IT Professional

March 26th, 2020
Working Remotely: Questions for your IT Professional

According to a 2018 report by Global Workplace Analytics, working remotely has grown by "140% since 2005" and is still growing rapidly. As you make the move from an office to an isolated environment, we suggest you ask specific questions to your IT department to decrease unexpected issues before they occur.

Working Remotely? Here's What You Should Ask Your IT Professional

Use their IT expertise to get a foundation of procedures, tactics, and security measures to prepare your home office. The following remote IT questions will assist you in making the appropriate adjustments when working remotely.

  1. Is an unencrypted connection safe to use while working remotely?
  2. What type of technology do we use for document storage?
  3. Do I need to set up two-factor authentication for my e-mail? Or any other programs?
  4. What ISP speed would you recommend for my in-home office? Why that speed?
  5. How do I reach the Help Desk if I have a question?
  6. Should I be using a specific browser?
  7. Do I need a plug-in monitor for my laptop? Or, dual monitors?
  8. How do I set up a phone or VoIP system?
  9. What software do I need for access?
  10. Will I need a network router?
  11. Do I need a surge protector?
  12. Do I need external drives or personal servers in case of computer failure?
  13. Do I need an uninterrupted power supply (UPS) in case the electricity goes out?
  14. What about Anti-Malware and AntiSpyware protection? Am I covered?

The golden rule, when working remotely, is that workers want to feel in control of their contributions, and remote work allows for this type of freedom. IT specialists are there to support you and make your life as easy as possible; make use of their skills with the assistance of these questions. Computer Magic can provide you with excellent answers to these types of questions. Please reach out to us if you need help.

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